Avaya Certified Business Partner

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Acumen is an Avaya business partner for Enterprise Class and Small to Medium telephone systems. We provide the highest level of value to our clients through proper planning and management of a telephony project. We offer:

Call Center Applications Communications Systems Contact Center Conferencing & Collaboration Maintenance Contracts Messaging Predictive Dialers System & Solution Management Unified Communications Business Telephones Peripherals

Avaya is one of the largest providers of business phone systems worldwide. Starting as AT&T, then spinning off as Lucent, Lucent split its phone equipment division in two; keeping "telco switch equipment" as Lucent and setting up Avaya as the "client systems" provider.

If your phone is labeled AT&T or Lucent, these are now Avaya phones. Many of these are compatible with the newest phone systems and integrations.

Acumen I.T. : Telephony Integration

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What can be done to take your communications technology and integrate it with your existing applications to help your business become more effective?

Acumen takes a holistic approach to voice and data communications technology. The right communications strategy, coupled with the right solution to execute it, fuels success. Statistics show that small and medium-sized businesses (SMBS) understand the value of innovating, and are leading the charge in merging voice and data communications.It can be challenging to find a partner that understands your business and communications needs and has the expertise to take you into the world of convergence and IP Telephony without exhausting the staff or the budget can be challenging...Acumen removes this challenge.